🔒 Your Privacy Matters

Privacy Policy – How 7win Game Protects Your Data

At 7win game, your personal data belongs to you. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over it. We keep things plain and straightforward — no legal jargon designed to confuse.

Last updated: January 2025

Six Things You Should Know

These are the core principles behind how 7win game handles your personal data. Full details are in the policy below.

Your Data Is Secure

All data stored by 7win game is protected using industry-standard AES-256 encryption at rest and TLS 1.3 in transit. Access to personal data is restricted to authorised staff only, and all access is logged and audited.

We Never Sell Your Data

7win game does not sell, rent, or trade your personal data to any third party for marketing purposes. Full stop. Data is shared only with the service providers needed to operate the platform — payment processors, identity verification services, and fraud prevention tools.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data at any time. You can also opt out of marketing communications from your account settings or by contacting support. Requests are handled within 30 days.

Cookies Are Minimal

7win game uses only the cookies necessary to keep the platform running and to understand how players use the site. We do not use third-party advertising cookies. You can manage cookie preferences from your browser settings at any time.

Clear Retention Periods

We keep your data only for as long as necessary. Account data is retained for the duration of your account plus 5 years for regulatory compliance. Transaction records are kept for 7 years. Marketing data is deleted as soon as you opt out.

Transparent Communication

If there is ever a data breach that affects your personal information, 7win game will notify you within 72 hours of becoming aware of it. We will tell you what happened, what data was affected, and what steps we are taking to address it.

Summary: 7win game collects only the data needed to run the platform safely and fairly. We do not sell your data. You can access, correct, or delete your data at any time by contacting [email protected].

01. Who We Are

7win game is an online gaming platform operated at 7win-game.vip, serving players primarily in Bangladesh. For the purposes of this Privacy Policy, 7win game is the data controller — meaning we are responsible for deciding how and why your personal data is processed.

This Privacy Policy applies to all personal data collected through the 7win game website, mobile site, and app. It covers data collected when you register an account, make a deposit, play games, contact support, or simply browse the platform without registering.

If you have any questions about how 7win game handles your personal data, you can contact us at any time at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

02. Data We Collect

7win game collects personal data in two categories: data you provide directly, and data collected automatically when you use the platform.

Data Category Examples When Collected
Identity Data Full name, date of birth, national ID number Registration and verification
Contact Data Email address, phone number, home address Registration and account updates
Financial Data bKash/Nagad/Rocket account numbers, transaction history Deposits and withdrawals
Gaming Data Game history, bet amounts, session duration, win/loss records During gameplay
Technical Data IP address, device type, browser, operating system Automatically on each visit
Usage Data Pages visited, features used, time on site, click patterns Automatically on each visit
Communications Data Support chat transcripts, email correspondence When you contact support
Verification Documents Passport, national ID card, driving licence scans During KYC verification
Note: 7win game does not collect or store full payment card numbers. All financial transactions are processed through bKash, Nagad, and Rocket — we only retain the account reference needed to process your withdrawal.

03. How We Collect Data

7win game collects your personal data through the following channels:

  • Direct input: Information you type into registration forms, deposit screens, support chat, or account settings.
  • Automated collection: Technical and usage data collected automatically via cookies, server logs, and analytics tools each time you visit the platform.
  • Third-party verification: Identity and address data confirmed through our KYC verification partner when you submit verification documents.
  • Payment processors: Transaction confirmation data received from bKash, Nagad, and Rocket when you make a deposit or withdrawal.
  • Fraud prevention services: Risk signals and device fingerprint data from our fraud detection provider, used to protect your account and the platform.

We do not purchase personal data from data brokers or any other external sources. Every piece of data we hold about you comes from one of the channels listed above.

04. Why We Use Your Data

7win game uses your personal data for specific, clearly defined purposes. We do not use your data for anything beyond what is described here without first obtaining your explicit consent.

Running Your Account

Your identity, contact, and financial data are used to create and manage your 7win game account, process deposits and withdrawals, verify your identity, and communicate important account information to you. Without this data, we cannot provide the service.

Keeping the Platform Safe

Technical data, gaming data, and fraud signals are used to detect and prevent fraud, money laundering, collusion, and other prohibited activities. This protects both you and the wider player community on 7win game. Suspicious activity patterns are reviewed by our security team and, where necessary, reported to relevant authorities.

Improving the Platform

Usage data and gaming data are analysed in aggregate to understand how players use 7win game, which features are most popular, and where improvements can be made. This analysis is done on anonymised or pseudonymised data wherever possible.

Responsible Gaming

Gaming data — including session duration, bet frequency, and deposit patterns — is monitored to identify players who may be showing signs of problem gambling. Where such signs are detected, 7win game may reach out to offer responsible gaming tools or information. This is done in your interest and is a core part of our commitment to player welfare.

Marketing Communications

With your consent, 7win game may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and VIP program updates. You can withdraw your consent and opt out of marketing communications at any time from your account settings or by emailing [email protected].

05. Legal Basis for Processing

Every time 7win game processes your personal data, we do so on one of the following legal grounds:

  • Contract performance: Processing necessary to provide the gaming service you signed up for — account management, payments, game delivery.
  • Legal obligation: Processing required to comply with anti-money laundering regulations, identity verification requirements, and other applicable laws.
  • Legitimate interests: Processing for fraud prevention, platform security, and aggregate analytics — where our legitimate interest does not override your privacy rights.
  • Consent: Processing for marketing communications and non-essential cookies — where you have given clear, informed consent that you can withdraw at any time.
Your right to object: Where we process your data on the basis of legitimate interests, you have the right to object. Contact [email protected] and we will review your objection and respond within 30 days.

06. Who We Share Data With

7win game shares personal data only with the third-party service providers necessary to operate the platform. All third parties are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared.

Recipient Purpose Data Shared
Payment processors
bKash, Nagad, Rocket
Processing deposits and withdrawals Name, account reference, transaction amount
KYC provider Identity and age verification Name, date of birth, ID document scans
Fraud prevention Detecting and preventing fraudulent activity IP address, device data, transaction patterns
Game providers Delivering game content and recording outcomes Player ID, bet amounts, game session data
Cloud infrastructure Hosting platform data and services All platform data (encrypted at rest)
Regulatory authorities Legal compliance and reporting obligations As required by applicable law

We do not share your personal data with any other third parties. We do not sell your data to advertisers, data brokers, or any other commercial entities.

07. International Transfers

Some of the third-party service providers used by 7win game are based outside Bangladesh. Where your personal data is transferred to a country that does not have equivalent data protection laws, 7win game ensures that appropriate safeguards are in place — including standard contractual clauses and data processing agreements — to protect your data to the same standard as if it remained in Bangladesh.

If you would like more information about the specific safeguards in place for any international data transfer, please contact [email protected].

08. Data Retention

7win game retains personal data only for as long as necessary for the purpose it was collected, or as required by law. The following retention periods apply:

  • Account data: Retained for the lifetime of your account plus 5 years after closure, to meet regulatory and audit requirements.
  • Transaction records: Retained for 7 years from the date of the transaction, in line with financial record-keeping requirements.
  • KYC documents: Retained for 5 years after account closure or the last transaction, whichever is later.
  • Support communications: Retained for 3 years from the date of the last interaction.
  • Marketing consent records: Retained until you withdraw consent, plus 1 year as evidence of the consent.
  • Technical and usage data: Retained for 13 months on a rolling basis.

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

09. Cookies and Tracking

7win game uses cookies and similar tracking technologies to keep the platform working correctly and to understand how players use it. We use three categories of cookies:

Essential Cookies

These cookies are required for the platform to function. They keep you logged in during your session, remember your language preference, and ensure that the platform loads correctly. You cannot opt out of essential cookies without disabling the platform entirely.

Analytics Cookies

These cookies help us understand how players navigate the platform — which pages are most visited, where players drop off, and how long sessions last. This data is collected in aggregate and is used to improve the platform. You can opt out of analytics cookies from your browser settings.

Preference Cookies

These cookies remember your settings and preferences — such as your preferred game category or notification settings — so you do not have to reconfigure them each time you visit. You can clear these cookies from your browser settings at any time.

No advertising cookies: 7win game does not use third-party advertising or retargeting cookies. You will not see 7win game ads following you around the internet based on your activity on our platform.

10. Your Rights

You have the following rights over your personal data held by 7win game. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request". We will respond within 30 days.

  • Right of access: Request a copy of all personal data we hold about you.
  • Right to rectification: Ask us to correct any inaccurate or incomplete data.
  • Right to erasure: Request deletion of your personal data where we no longer have a legal basis to retain it.
  • Right to restriction: Ask us to pause processing of your data while a dispute is resolved.
  • Right to portability: Request your data in a structured, machine-readable format so you can transfer it to another service.
  • Right to object: Object to processing based on legitimate interests or for direct marketing purposes.
  • Right to withdraw consent: Withdraw consent for marketing or non-essential cookies at any time without affecting the lawfulness of prior processing.
Important: Some rights are subject to legal limitations. For example, we cannot delete transaction records that we are legally required to retain. Where a limitation applies, we will explain it clearly in our response to your request.

11. Children's Privacy

7win game is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is performed during the registration process, and additional verification may be requested at any time.

If you believe that a person under 18 has registered an account on 7win game, please contact [email protected] immediately. We will investigate and, if confirmed, close the account and delete all associated personal data without delay.

Parents and guardians who are concerned about underage access to online gaming platforms are encouraged to use parental control software and to visit the Responsible Gaming page for further guidance.

12. Security Measures

7win game takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your data:

  • AES-256 encryption for all data stored on our servers.
  • TLS 1.3 encryption for all data transmitted between your device and our platform.
  • Role-based access controls ensuring that only authorised staff can access personal data.
  • All staff access to personal data is logged and subject to regular audit.
  • Regular penetration testing and vulnerability assessments by independent security specialists.
  • Two-factor authentication available for all player accounts.
  • Automated fraud detection systems monitoring for unusual account activity in real time.

While 7win game takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

13. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7win game will notify you within 72 hours of becoming aware of the breach. The notification will include:

  • A description of the nature of the breach and the categories of data affected.
  • The likely consequences of the breach.
  • The measures taken or proposed to address the breach and mitigate its effects.
  • Contact details for follow-up questions.

Notifications will be sent to the email address registered on your account. This is another reason why it is important to keep your contact details up to date in your account settings.

14. Changes to This Policy

7win game may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When changes are made, the updated policy will be published on this page with a revised "last updated" date.

Where changes are material — meaning they significantly affect how we use your data or your rights — we will notify you by email before the changes take effect. Your continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy.

15. Contact and Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7win game handles your personal data, please get in touch:

  • Email: [email protected]
  • Subject line: "Privacy Enquiry" or "Data Rights Request"
  • Live Chat: Available 24/7 from your account dashboard
  • FAQ: Visit our FAQ page for answers to common questions

We aim to respond to all privacy-related enquiries within 5 business days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

Response time: Data rights requests are handled within 30 days. General privacy enquiries are typically answered within 5 business days.
🎯 Play With Confidence

Your Data Is Safe — Now Let's Play

Now you know exactly how 7win game handles your personal data, you can play with complete confidence. Register your free account today, deposit via bKash, Nagad, or Rocket, and start enjoying the full 7win game experience.